Developing a Strategic Human Resource Training and Development Framework to Optimise Performance in Zimbabwe’s Local Authorities
Keywords:
human resource, training and development, stakeholder engagement, technology integration, local authoritiesAbstract
The study establishes a strategic human resource development training and development model for the local authorities in Zimbabwe. A sequential mixed-method design that was explanatory was pursued. It has a combination of both survey data (n=312) and interviews (n=11). The target population of the study included managerial and non-managerial employees who were selected within local authorities in Zimbabwe. The SPSS 21.0 software was used to analyse the quantitative data and present them in a tabular and graphical format. Thematic analysis was applied to qualitative data. The study findings identified several fundamental key elements of a customised training framework, one of which is the ability to integrate technologies, engage with the stakeholders, mobilise resources, customise the programme and align it with performance and talent management among others. The suggested framework is premised on nine integrated steps with the goal of maximising performance in local authorities. For practical implementation, the study concludes that local authorities should integrate training into human resource policies, allocate clear budgets for staff development and track results through establish monitoring systems
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